If you are a customer of the Dorset Water Company, we need information about your connection to the system. This information will help us improve the operations of the water system.

If you need any help with the form, please contact the Dorset Town Offices at (802) 362-4571.

Contact Info

Please enter your personal information and the street address of your Dorset property. Your contact info will not be shared with anyone. Fields marked with * are required.

Service Line Material

Water service line pipes, referred to as service lines, carry water from the water main (in the street) into your home. Service lines are usually exposed where the pipe enters your basement. Service lines are made of galvanized steel, copper, plastic or lead.

To determine the MATERIAL of your service line

  1. In your basement, locate where the service line enters through the foundation wall or floor.
  2. Visually inspect the pipe for hardness and color.
  3. Use a coin to gently scratch a small area on the pipe and take note of the scratch color. Use caution - old pipes can be fragile!
  4. Place a strong magnet on the service line and see if it sticks.

Galvanized steel pipe can be rusted on the outside. When scratched, the metal is hard and dull silver-gray in color. A strong magnet will stick to galvanized pipe.

Copper pipe may have a green residue on the outside. When scratched, the pipe is the same color as a penny.

Plastic pipe is usually white or black in color. A strong magnet will not stick to plastic pipe.

Lead pipe is soft when scratched and is dull-silver in color. A strong magnet will not stick to lead pipe.

If you don't have access to your basement, can't find the service line, or are not sure what type of pipe you have.

Service Line Diameter

The diameter of a pipe is its cross section width. Service lines can vary from 5/8 inch to over 1 inch in diameter. Some variation in diameter can occur, so chose the value that is closest to your measurement.

To MEASURE The DIAMETER of your service line

  1. In your basement, locate where the service line enters through the foundation wall or floor.
  2. With a adjustable wrench or set of calipers, adjust the jaws to fit gently around the pipe.
  3. Without moving the jaws, slip the wrench or calipers off the pipe.
  4. Measure the distance between the jaws.

If you don't have access to your basement, can't find the service line, or are not sure what size pipe you have.

Service Line Repairs

If your service line has been repaired in the last 10 years, we need to know the details of these repairs.

One or more leaks have been repaired on my service line within the last 10 years.

My entire service line has been replaced within the last 10 years.

I am not aware of any repairs being made to my service line within the last 10 years.

Service Line Entrance

If you know the location where your service line enters your house, please select the side of your house where the pipe enters. Also, please enter the approximate distance of the pipe from the right-hand corner of the wall (when facing the wall from inside the basement) and the depth of the pipe below the sill (top of foundation).

Side of your house

Distance from right corner (in feet)

Ft.

Depth below sill (in inches)

In.

Foundation

Select the type of foundation your building. Foundation walls can be poured concrete, concrete block, stone, or a slab on grade. If your house contains multiple foundation, select the type where your service line enters.

My foundation is poured concrete (smooth walls).

My foundation is made of concrete blocks.

My foundation is made of marble or other stone.

I have no basement - my foundation is a concrete slab on grade.

Thank you - your submission has been received.
Something went wrong while submitting the form.